Question 1

What is Scavenger Trail?

Accepted Answer

We're helping people explore more of the local area by creating a series of Scavenger Trails.
​You'll learn about the local area, find hidden gems and are sure to have fun along the way. The trails are suitable for people of all ages. All you need is your phone and a sense of adventure!

Question 2

How do the trails work?

Accepted Answer

Each trail has a series of clues that will take you from one point to the next.
​
1. Upload selfies and answer multiple choice questions based on your surroundings, so pay attention!
2. Answer questions correctly and you'll score points along the way.
3. Each clue has a countdown timer, so make sure you think quick!
4. Hints area available (for use only if needed!)
5. Maps showing your progress are provided, so you can make sure you're on track.
7. The end point will reveal your total score!

Question 3

How long do the trails take?

Accepted Answer

The trails vary in terms of duration and each depend on how long it takes you to get from point to point. The trail details will display the approximate duration. 
 
Just note that there are timers for individual clues throughout the trails - so keep an eye on them!

Question 4

How do I access the trails?

Accepted Answer

To access trails:
1. Select the trail you want to do.
2. Sign-up or login to the website.
3. Make payment (if applicable).
4. You'll then receive an email with a link that will lead you to the start of the chosen trail.

Question 5

How much does it cost?

Accepted Answer

There are some free, fast and easy trails we've created as well as paid trails. Just go to the Trails page to view the costs.

Question 6

When do I need to start the trail and how long do I get to do the trail?

Accepted Answer

You'll get 1 week to complete a trail. You can start whenever you like!

Question 7

How fit do I need to be and what's the terrain like?

Accepted Answer

The trails are designed to be completed on relatively easy-to-walk paths (without strenuous hills!) Surfaces include paved paths, grass, gravel and some narrow sandy trails. Some trails are close to the ocean and rivers - so be mindful of any extreme weather events, floods or unusually high tides.

Question 8

What happens if I run out of time during a trail or if I want to pause it?

Accepted Answer

When you've started a trail, individual clues are timed. If you run out of time, you'll be notified and it will simply take you to the next clue (1 point will be lost).
 
Trail pausing can take place when an information screen displays. These information screens display facts about the trail and have no timer. When you're ready to continue, select 'Next Clue'.
 
Plus - a 'break' screen will be shown approximately half way on longer trails, allowing you to stop and catch your breath!

Question 9

What if I need to reload a trail half-way through?

Accepted Answer

If for some reason your phone reloads the page, crashes, or you lose connection, just click on the link in your email once more. You will need to go through the answers a second time to make it back to where you are.
 
Similarly, if you see an 'offline' message when completing the trail, your phone may have been idle for some time and has lost its internet connection. It should reconnect automatically. Avoid refreshing the page as the trail will reload from the starting point. You may need to move to an area where the connection restores.
 
If it doesn't, you may need to click on the link in your email once more to reload the trail. You will need to go through the answers a second time to make it back to where you are.

Question 10

Do I need to know the local area to complete the trails?

Accepted Answer

No! The clues will guide you where you need to go, and there are hints along the way too (just in-case). 
Local knowledge may make some questions a little easier, however they've been designed so that you'll need to be there in person to answer them.

Question 11

Do I need an app to complete the trails?

Accepted Answer

No!
The trails are designed to work on your phone's web browser and do require an internet connection. We recommend using Google Chrome.

Question 12

Do I need the latest phone to complete the trails?

Accepted Answer

No!
However, a smartphone is required. A GPS equipped smartphone with the Google Maps app installed will make things easier, as it will allow you do cross-check your progress with the maps we've created.

Question 13

Are the trails for kids or adults?

Accepted Answer

The trails are suitable for anyone with a sense of adventure and people of all ages! Clues are children friendly, however we recommend small kids are accompanyed by an adult to keep them safe and on the right track!

Question 14

What payment options are available?

Accepted Answer

Payment can be made by all major credit / debit cards or via PayPal.

Question 15

Where are the trails located?

Accepted Answer

Trails have been created on Victoria's Surf Coast in Anglesea, Torquay and Lorne. Trails are listed on our 'Trails' page.

Question 16

How many people can do the trail?

Accepted Answer

The trails are suited to anyone with a sense of adventure. You can do them solo or with a small group of people. There's no limit or specific requirement for teams.

Question 17

Why do I see an 'offline' message whilst completing the trail?

Accepted Answer

If you get an 'offline' message when completing the trail, your phone may have been idle for some time and has lost its internet connection. It should reconnect automatically. Avoid refreshing the page as the trail will reload from the starting point. You may need to move to an area where the connection restores.
If it doesn't, you may need to click on the link in your email once more to reload the trail. You will need to go through the answers a second time to make it back to where you are.

Question 18

I have another question or problem

Accepted Answer

For other questions, visit our contact page and send us an email.

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